Thanks you for choosing Klass Kote Quality Coatings…

If you are looking / needing to return products to us, the best way to return them is to first give us a call at 612-243-1234 to discuss your return intensions. Under the guidelines outlined below, we will make every attempt to give you complete and total satisfaction.

Please visit our Warranty page to first determine if your situation warrants return status.

Again, thanks for choosing Klass Kote Quality Coatings.

RETURN POLICY

1. Contact us for a return material authorization number. No products will be accepted without a Return Material Authorization (RMA) number.
2. In most instances, we will send you a shipping call tag, and a shipper (usually UPS) will pickup the product from an agreed location.
3. Charges for shipping return are generally the customers expense, however in certain situations, Diversified Solutions LLC will pickup the charges. This is determined at the time of issuance of the RMA.
4. There is a 15% re-stocking fee for returned merchandise, except in situations where the items are to be replaced with similar items of a different flavor.
5. All returns must be initiated within a 90 day period from time of purchase. In some instances, the returned merchandise will be replaced with comparable material.
6. Any damages to merchandise returned as a result of improper shipment packaging by customer, are the responsibility of the customer (shipper) of the products.

DISCLAIMER

Under no circumstances shall the buyer be entitled to any other remedy or damages. Remedies for incidental and consequential damages are specifically excluded. The seller does not authorize any person or organization to assume for it any other liability in connection with the sale or use of this product unless specifically authorized by manufacturer in writing.